1. purchase without any risk for you We offer you the right of exchange and return within 14 days. Please contact us before the return dispatches. In this case we send you a post-paid moving sending sticker. Please send the stein well packed back to us. You have the choice of exchange, credit note or money returned. Special markings, engravings and special obtainings are excluded from redemption. Externally recognizable damages have to be queried at delivery. Only accept these shipments when the damage is confirmed by the supplier. Complaints must be reported within 14 days.
2. quality guarantee Due to our high quality standart we grant a 12 months guarantee for possible production or processing lacks.
3. prices The prices of the EM Präsent Ideen.shop are subject to alteration in euro, incl. the valid VAT. 4. payment We deliver against prepayment for cash on delivery by post, train or forwarding agent generally or payment with paypal. For the special service cash on delivery (only supported for deliveries in germany) a charge of 6.18 euros is made.
5. delivery Our delivery is free of shipping costs within Germany as a goods value of 50 euros. We supply shipments abroad at present valid most favourable postage costs of Post AG and confirm these on our order confirmation to you.
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